Shipping policy

Instant digital delivery
CRIXA sells digital products only. Nothing is shipped physically, and there are no delivery charges.

How it works
Immediately after payment, you will receive an email containing your download link(s). You can also access your files from your order confirmation page.

How long does it take?
Usually within a few minutes. In rare cases it may take up to [30 minutes].

Haven’t received your email?

1. Check your spam or junk folder.
2. Check that you entered the correct email address at checkout.
3. Still nothing? Email [your email] with your order number and we’ll resend your files, usually within [48 hours].

Download links
Please save your files to your device as soon as you receive them. [If links expire, state when, e.g. “Download links stay active for 30 days.”]

Availability
Our products are available to customers in the United Kingdom [and worldwide].